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Frequently Asked Questions of ACE-HIGH MP3 Recorder?

1, Can ACE-HIGH MP3 Recorder convert audio formats?

- If you want to convert a file of any known/unknown format into MP3/WAV, you need only play the file with a player that supports it, then launch our ACE-HIGH MP3 Recorder to record the sound to MP3/WAV, and save the recording to your hard disk.


2, How to record audio from web pages?

- If you want to record the sound from your Internet, you need only launch our ACE-HIGH MP3 Recorder, and then press the "record" button to start the recording, and save it to MP3/WAV.


3, How to record REAL AUDIO to MP3/WAV?

- To save the Real Audio music into MP3/WAV, you need only download a player that support REAL AUDIO format, then play it, launch our ACE-HIGH MP3 Recorder and save the recording to MP3/WAV.


4, How to extract music from movie?

- On this case, you may play your VCD/DVD with a player then save the sound into MP3/WAV with our AUDIO MP3 RECORDER.


5, How to extract music from audio CD?

- Like DVD/VCD moive, you can also play your Audio CD or WMA CD with a player then save the sound into MP3/WAV with our AUDIO MP3 RECORDER.


6, How to convert encrypted WMA to MP3/WAV?

- Some files format like encrypted WMA could not be converted with an audio converter software, on this case, you can play your sound and save the sound into MP3/WAV with our AUDIO MP3 RECORDER.


7, How to convert music from tape cassettes?

- You need only a device for transfering the sound from your tape cassettes to your computer and then record it.


8, How to record from microphone?

- You have a microphone installed on your computer, now you may speak or sing by your microphone and the save the sound into MP3/WAV.


9, How to record a conversation on the Internet?

- Somebody is talking with you on the Internet, now you may save the talking to MP3/WAV with ACE-HIGH MP3 Recorder.


10, How to record Inetnet News or Radio Station on the Internet?

- Sometimes, you want to record sound from the Internet News or Internet Radio Station, you may launch the AUDIO MP3 SOUND RECORDER, set the file name for saving, set the seconds for recording, wait for the result.


11, How to record as long time as I like?

- If you are using a full version of the ACE-HIGH MP3 Recorder, it would allow your record as long time as you like only if the free hard disk space enough. If you are using a trial/evaluation version, it has a 120 seconds time limitation, on this case, you need to buy a registration code from us to register it to remove the limitation.


12, I am a registered user, but I have lost my registration code, must I pay it again?

No, you needn't.
Please CLICK HERE to send an email to us for resending it. Please include the following information in the email for locating your order record from our database.
  1. Order ID
  2. Email address used in the order
  3. Full name used in the order
  4. Address used in the order
  5. Order date

13, When will I get the registration code if I buy it?

Generally, you would get a registration code as soon as you complete your order! Sometimes, you won't get the registration code for some special reasons like the following,
* WRONG EMAIL ENTERED,
* SERVER RESTARTING AT THE MOMENT,
* TIMEOUT WHEN SENDING THE REGISTRATION CODE,
* YOUR MAIL SERVER REJECT OUR SENDER,
* MORE OTHER REASONS,
On these cases, you won't get the registration code soon. If you can not get the registration code within 1 hour, feel free to send an email to us for resending the registration code. Please CLICK HERE to send an email to us for resending it. Please include the following information in the email for locating your order record from our database.
  1. Order ID
  2. Email address used in the order
  3. Full name used in the order
  4. Address used in the order
  5. Order date

14, I have no credit cards, how to pay for it?

Please send an email to us, we would tell you how to order it without a credit card.


15, I have no US dollars, how to order it with other currency?

Please send an email to us, we would tell you how to order it without US dollars.


16, I have no money, but I want to register it for removing the limitation. Please tell me How to get the code of ACE-HIGH MP3 Recorder for free, if possible!

No problem, please click here to send an email to us, we would tell you how to use it for free!


17, Is your online order form secure?

Yes, it's 100% secure!


18, Do you offer discount prices for multiple licenses?

Yes, we do! Please click here to send an email to us for more details.


19, Can I resell your software?

Yes! We offer high commission not less than 40% for reselling our software ACE-HIGH MP3 Recorder.


21, How to register it?

Please click here to see how to regsiter it.


22, I have other questions that not listed here, how do I?

Please click here to send your other questions to our support team.
Copyright (R) 2002, ACE-HIGH Soft Inc. , MP3 Recorder Development Team. All Rights Reserved!